Three steps, no paperwork
Tell us about your system
How many indoor units, where it is and roughly how old it is. No model numbers needed.
Pick a plan
Three levels of cover, priced for your system. Most people choose Complete Care.
We call you
We set the plan up, take payment over the phone and book your first service visit.
Your 7-year warranty depends on it
Mitsubishi Heavy Industries, like most manufacturers, covers a system for 7 years on one condition: it is serviced every year by an accredited installer. Miss a year and the cover can lapse, which usually comes to light at the worst moment, when a part has failed.
Every SystemCare plan includes that yearly visit: a deep clean of the filters and coils, a check of the gas charge and electrics, and a record of the service in your name. If your system was fitted by someone else, that is fine. Our engineers are F-Gas and REFCOM certified and can take the servicing on from here.
Good to know
- Do I pay on this page?
- No. Choose a plan and leave your details, and we’ll call to set up your plan and take payment. You pay for the year up front, and we’ll write to you before it is due for renewal.
- Which areas do you cover?
- The North West, Midlands and North East. Outside those areas plans are not available yet, but you can still send an enquiry and we’ll see what we can do.
- What if my system is older or another make?
- We look after most makes and ages. The first visit is a full service and health check, and if anything needs putting right before cover starts we’ll tell you what and how much.
- What does Complete Care add?
- No labour bills on breakdown visits or warranty part replacements, a 24-hour helpline all year and a 48-hour response when something goes wrong. It is the plan we recommend.
